Why are we different ?
We always make the need for excellent, yet affordable, service to our clients our priority.
We pride ourselves on being flexible wherever possible to help our clients. For example we offer
- Appointments in the home, hospital or workplace
- Communication by letter, fax, email, text message and phone
- Flexible payment options– fixed fee interviews, clear estimates, stage payments, and CFAs (no win no fee) for appropriate cases
- To provide limited assistance to those clients who prefer to run their own cases but need expert help from time to time
- Saturday and out of hours appointments by arrangement
Where our work comes from
We are proud that the vast majority of our work is either repeat business from satisfied clients, recommendations from clients, or referrals from other professionals (including solicitors and accountants) who are prepared to risk their own reputations by recommending us.
What our clients say about us
“I would like to thank you for your support, guidance and tenacity in pursuing the insurance company for compensation. We would not have achieved this result, nor any result, without your strength in representing us” - Mr and Mrs T: insurance claim
“I was very satisfied with your excellent service and would certainly recommend you to others" - Mrs M: housing disrepair claim
“Thank you for the most lovely kindly way you have handled my case.” - Mrs B: administration of estate
"I was very happy with the service. This was a difficult time and I really appreciated the additional support and diligence shown to me by Neil Lloyd-Evans and other members of staff during the completion of probate for D. The final outcome was a great relief to me and I am very grateful for the consideration given to my mother and I during this matter." - Mrs M: administration of estate
“Thank you for all the constant hard work and great conclusion to our ongoing claim”. - Mr M: business dispute
“I really appreciate your handling of (my case) and especially defeat of the Council ...” (!) - Mrs C: claim for water damage
“I cannot commend highly enough how you managed to piece together the whole case and the way it was presented to the judge ...” - Mr S: son’s road traffic claim